"交通事故の後、私は非常に、孤独な無力と役に立たない感じ"
"After the accident I feel very lonely, helpless and useless"
Mapfre Foundation and Stop Accidents publish a study on the day after a loss
Victims call for more coordination between institutions and tougher sanctions
“Después del accidente de tráfico te sientes muy solo, impotente e inútil”
La Fundación Mapfre y Stop Accidentes publican un estudio sobre el día después de un siniestro
Las víctimas reclaman más coordinación entre las instituciones y sanciones más duras
Patricia R. Blanco 30 MAY 2013 - 11:12 CET
"After the accident I feel very lonely, helpless and useless"
Mapfre Foundation and Stop Accidents publish a study on the day after a loss
Victims call for more coordination between institutions and tougher sanctions
Patricia R. White 30 MAY 2013 - 11:12 CET
Consuelo Garcia drove his car down the road of Castile, when suddenly, a vehicle traveling on the wrong side went out in a curve, hit the wall separating the lanes, and surpassed it fell on him. "I do not remember anything," he says, 14 years after the incident. He woke up three days later, a tetraplegic that only allows a slight movement in the arms. "After the accident I feel very lonely, a little helpless and useless," he says.
The traffic accident victims suffering serious consequences and their families "living an obstacle course" after the accident, according to the study The day after traffic accidents: victims perspective published today Mapfre Foundation in collaboration Stop Accident.
According to the research, which involved about 160 victims, except for the time of the accident, "there is little coordination between the different institutions, forcing them to go individually to each of them." In addition, victims or their families must make "a large number of bureaucratic procedures, such as requests for certificates, permits or documents" to get the care they need. And these procedures should be performed generally in "always emotionally difficult circumstances for the families of those affected."
Consuelo spent ten months at the National Hospital of Paraplegics in Toledo, recovering from the wounds that caused the accident. "You have to do many procedures, such as asking the valuation of the inability or low NIHM" he recalls. It was her husband who had to deal with the paperwork. "At first you get a low end, and make you wait and wait, even though you know it is complete quadriplegia because doctors and you have confirmed it," says Consuelo, who still considers herself lucky because the hospital was near Madrid, where his residence, and her husband could go every day to help her. Other people "felt very alone."
But also remember Matthew boredom bureaucracy following his sinister. The youth, 34, suffered a motorcycle accident in Glorieta Carlos V in Madrid, therefore causing the pond water drain cleaning truck of the City of Madrid. According to Matthew, "it is you who will have to find out everything you have to go around asking everyone, or you have to worry about getting the party sending the police."
However, recognizing the effectiveness of Samur team who attended him. "If it was not for them I would cut the left leg", thanks. Matthew collided with several bollards that sectioned femoral artery and smashed the femur and tibia. But it also feels lucky: after 16 operations and rehabilitation four years ago a life "completely normal."
The Mapfre Foundation study proposes "training plans that relations with more human victims." It also recommends establishing a network of coordination among all stakeholders and the creation of the position of a mediator that is responsible for performing all the bureaucracy.
As for medical services, victims agree on the importance of increasing public health rehabilitation, this begins immediately, and increasing aid to families to cut spending. They also ask the security forces to avoid routine treatment and improve their technical and human capacities in the development of the attestations.
According to the study, victims of accidents claim penalties that serve for the moral and social recognition because, in his opinion, sometimes not enough. For their part, insurers should ensure that victims receive personalized attention and comprehensive, not limited to quantify the damage and pay.
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